All “habitat’s Network” partners are convinced of the added value that comes from active user involvement in the development process. They have already established user-centered approaches in their own processes and developed the skills required for these approaches.
Usability and UX issues after market rollout can be avoided and user experience improved through complementary activities during the concept design and development process, early evaluation of first prototypes and appropriation studies in real contexts later on. User feedback can be acquired directly through methods and approaches – qualitative and quantitative – that are suited to the different development phases. And, during development, necessary changes can be considered immediately.